MODULE 1: PROFESSIONAL IMAGE AWARENESS
Do you want to provide your group with invaluable insights into the key corporate and personal image factors of professional appearance, business/networking etiquette, and, if appropriate, dining etiquette? If so, this entertaining, "hands-on" seminar is the solution.
MODULE 2: PROFESSIONAL APPEARANCE
In business, as in many other activities, Image is an important key to individual and corporate success. Participants in this seminar will learn how to:
- Apply proper business grooming,
- Co-ordinate colours effectively,
- Develop a wardrobe and accessories suitable for your business environment or job interview needs.
MODULE 3: BUSINESS AND NETWORKING ETIQUETTE
Important as that first impression is, it requires good communication skills to ensure a lasting business relationship. This seminar will show participants how to:
- Build good relationships and develop rapport with others,
- Influence others with their non-verbal communications,
- Be at ease and convey confidence when interacting with others.
MODULE 4: DINING ETIQUETTE
From the informal luncheon to the formal banquet, dining etiquette knowledge and skills are indispensable for many business social activities. Those who attend this "hands-on" seminar will be able to:
- Demonstrate proper table manners,
- Make a good impression when hosting or entertaining customers,
- Be confident about table manners, allowing them to focus on customers and enjoy the social occasion.
MODULE 5: BUSINESS CASUAL DRESS
The 90's ushered in a new look in business attire. Many companies have adopted a more casual approach to business wear for employees on "Casual Friday's", or even for regular dress throughout the week. With business casual clothing now an important facet of business dress, adapting to these changes poses new challenges for both men and women.
This seminar, which can be tailored to suit a client's specific preferences, de-mystifies the subject of casual dress and provides an encouraging basis for selecting and co-ordinating an attractive and effective business casual wardrobe.
MODULE 6: IMAGE CONCEPTS FOR TECHNICAL & FIELD SERVICE PERSONNEL
This seminar focuses on wardrobe subjects with emphasis on image and the effect it has on the perception of the service organization by the customer. It is highly popular with service and technical staff personnel and it encourages them to present a professional image while achieving the comfort and demands required for their work activities. Other elements of business etiquette/communication skills can be included and the program can be oriented toward personal clothing or a company uniform program.
MODULE 7: PERFORMANCE COMMUNICATION SKILLS
Communicating effectively within a professional environment is a science, not an art!
It requires a sound knowledge of relevant theory and an ability to translate that theory into practice. In addition, our increasingly technological workplace creates new challenges to effective communication. This program addresses those challenges through the use of self-analysis exercises and role-playing practice. Participants identify their own communication styles and preferences. They identify pitfalls and devise effective strategies to ensure clear and confident communication in any professional context.
MODULE 8: ETIQUETTE AND PROFESSIONAL BEHAVIOUR
This program is tailored to the needs of the client group. It emphasizes the importance of business etiquette - office diplomacy, telephone courtesies, networking skills etc., and builds confidence through knowledge and understanding of the subject. A broad range of scenarios is covered to ensure that the participant is prepared for any potential situation. Cultural considerations can be included as required by the client. Group and individual sessions are offered, with the latter including individual coaching in dining, networking and social etiquette.
